7 December 2012

The public is hereby informed that the Philippine Counterparts/Agents of the following foreign principals/cargo consolidators are under investigation by the DTI-Philippine Shippers’ Bureau (PSB) pertaining to undelivered balikbayan boxes and other violations under PSB Administrative Order No.6 series of 2005.

1. Al Rodah Marine Cargo
2. Casablanca Marine Cargo
3. Cityline Cargo
4. Dagupan Cargo Packaging Services
5. Express Link Cargo Services
6. Smooth Express

Consumers/consignees with complaints on undelivered, pilfered, damaged or lost balikbayan boxes may report or submit a written complaint to DTI-PSB through either fax at +632 751 3305 or email This email address is being protected from spambots. You need JavaScript enabled to view it. or call DTI Direct +632 751 3330.